Effective Date: 16-July-2025
At Global Cellular Lebowakgomo, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website (https://globalcellular.co.za).
1. What Information We Collect
When you visit our website or place an order, we may collect the following information:
- Your name
- Billing and shipping addresses
- Email address
- Phone number
- Account login credentials (if registered)
- IP address (automatically captured during checkout)
- Order history and purchase preferences
This data is required to process your orders, manage customer accounts, and provide a seamless shopping experience.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Create and manage customer accounts
- Communicate order updates and support messages
- Improve our website performance and user experience
- Analyze website traffic using Google Analytics
3. Use of Google Analytics
We use Google Analytics to better understand how visitors use our site. This tool collects anonymized information such as page visits, time spent on site, and referral sources. No personally identifiable information is collected through Google Analytics.
You can opt out of Google Analytics tracking by using Google’s opt-out tool.
4. Cookies
We use only essential cookies for basic site functionality (e.g., remembering your cart contents or login status).
We do not use cookies for targeted advertising or third-party tracking at this time.
5. Account Registration
Customers have the option to create an account on our website. Account information is stored securely and used only for managing your orders and purchase history.
You may update or delete your account information by logging into your profile or contacting us.
6. Payment Security
All payments are processed through secure, encrypted third-party gateways (e.g., PayFast or other providers). We do not store or have access to your full credit card information.
7. Data Sharing
We do not sell or rent your personal information to third parties.
We may share your information only with:
- Trusted service providers (e.g., couriers for delivery)
- Payment processors (to authorize and complete transactions)
- Legal authorities if required by law
8. Data Retention
We retain your data for as long as necessary to:
- Fulfill your orders
- Comply with tax and legal obligations
- Provide customer service and account management
You may request the deletion of your account and personal data at any time by contacting us.
9. Your Rights (POPIA Compliance)
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Object to the processing of your information
To exercise any of these rights, please call us at 0720986237.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Global Cellular Lebowakgomo
Phone: 0720986237
Website: https://globalcellular.co.za